Archive | Language

Be aware of the silences…

It’s not always the words and phrases we use that have an impact. It’s the pauses and silences. The signals. We spend so much time crafting the structure and then the words. But it’s the bits in between that hold it all together and weave a magic web of meaning. Watch out today for the […]

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Written English is different to Spoken English

I’ve been reminded this week that written English is different from Spoken English. Why am I stating the bleeding obvious? Because when we write scripts or go to the laptop or notebook first when preparing our presentations, we run a very real risk that we’ll write our talk. And we write differently to how we […]

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body kangauge

How to use effective body language – distracting or dynamic?

How to use effective body language – dynamic or distracting? I’ve been asked by clients whether to stop moving around when delivering a presentation and I’ve been asked by clients whether to start moving around in a presentation. Either way, people do get twitchy when it comes to thinking about body language…and that’s maybe the […]

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responsibility spider man

Do the words we use REALLY matter? – speaking, responsibility and obligation

Does it really matter what we say? Isn’t it all a game of style and substance and the interplay between the two? Surely actions speak much more loudly than words? These are questions I think about especially when I am working with clients who are working out what their ‘message’ is. Especially when I hear […]

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stick insect

Presentations in disguise – are you wearing camouflage?

It is tempting isn’t it…if we have the Big Presentation coming up, the one that matters, the one where it is critical that all goes well – to include all that we know. After all, we want to be credible. We need people to know that we know. But the more information we include the […]

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Why telling your business story can win you loyal clients, raving fans and happy staff

It’s one of the hardest questions you will get asked in business. ‘What do you do…?’ Sounds so innocuous doesn’t it? But beware…if you answer it blindly, without thought, you could get into hot water! What do you do…? Well behind the questions is a whole range of questions the asker might want answers to: […]

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storyteller

Stories don’t just tell themselves you know – how to craft your business story

Mum rang the other day. Muriel had called and embarked on telling her a story of some happenstance at the supermarket.  Half an hour later, Muriel had still been on the phone, telling the story from ‘Thread ‘t Needle, as Mum put it! And that is all too common isn’t’ it? We ask people, ‘what […]

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who are you

So, who are you again? From networker introduction to webpage, three ways to be consistent.

Ever met someone at a networker event, took their card and later checked them out on the website? Ever asked yourself if the people you met in flesh and blood were actually the same business? Or have you ever looked at someone’s website, were impressed with their style and ‘feel’ only to find out they […]

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